Kmart click and collect is a free service that is given for orders over $25, this program has been launched by the Kmart. If you want to know how to click and collect works then you should choose the products online and start adding them in your Shopping Cart. In the checkout you will be able to find the delivery method there you have to choose the click and collect option. Then you will have to select the store from where you want the pickup and you will receive a notification with the help of email or SMS after you have placed the order. The time taken will be approximately 24 hours. You will be able to collect your order in the store even when you are buying things online. All you will need is an identification for the verification of the buyer. Today we will talk about some of the frequently asked questions about Kmart click and collect and also let you know about the answers to the same. Tip: To get most discounts on products check the Kmart catalogue
- Is the click and collect a free service?
The click and collect is an absolutely free service that is available for orders over $25 and even more. Even if the total order is below $25 you will be able to get the click and collect service but then there will be a service charge of 3 dollars. This fee is taken so that the team members will be able to handpick all the products and pack them.
- How long can click and collect orders be kept on hold?
This order can be kept on hold for 10 days but if you do not collect your order within the given time the items will be cancelled. But the good thing is that the payment will be refunded to the original method within 2 to 5 business days.
- Are all the products available in the click and collect option?
Most of the products are available for click and collect but of course, there are some exceptions. On the official website, you will be able to take a look at the exceptions that are not available to the click and collect.
- Can anyone else collect the click and collect the order that I have placed?
If you are not being able to collect your own order then off purse someone can collect your order on your behalf but they will have to bring a number of things. a copy of the order collection notification has to be carried by the person, along with the authorization letter by the person who has placed the order. Moreover, they will also have to carry their own photo ID to get the approval for collection.
- Are the click and collect option available at all the stores?
The click and collect option is available at almost all the stars except for the ones at Harsham, Maryborough, and Bairnsdale. Even if any item of the click and collect order out of the stock, the store will manage so that it can be done. And there will be no surge in the price as well.
- Can you return the item in the store once the order has been collected?
The return and replacement of the items will happen according to store policy and the return can be done to any of the stores.
But you have to note that the $3 click and collect service is absolutely non-refundable in nature. In order to know more, it is recommended that you should go to the return policy option. Now that you know about the click and collect option it is high time that you start having the benefits out of the same.